With a view to enhancing awareness of investors about the various activities which an investor deals with while availing the services provided by portfolio managers, an investor charter has been prepared.
In order to enhance transparency in the Investor Grievance Redressal Mechanism, the portfolio manager divulges data on all complaints, including complaints related to SCORES
|Sr.No.||Received from|| Pending at the |
end of Last month
|Received||Resolved*||Total Pending#|| Pending complaints |
> 3 months
| Average Resolution |
|1||Directly from Investors||0||0||0||0||0||0|
|3||Other Sources (if any)||0||0||0||0||0||0|
Average Resolution time is the sum total of time taken to resolve each complaint in days, in the current month divided by total number of complaints resolved in the current month.
|Sr.No.||Month||Carried forward from previous month||Received||Resolved*||Pending#|
|Sr.No.||Year||Carried forward from previous year||Received||Resolved*||Pending#|
Annual return filed with ROC contains basic information about the company, its shareholders, directors, etc. as of the last day of the financial year.
The Disclosure Document contains the quantum and manner of payment of fees payable by the client for each activity, portfolio risks, complete disclosures in respect of transactions with related parties, the performance of the portfolio manager and the audited financial statements of the portfolio manager for the immediately preceding three years.